Booking Terms & Conditions

1. Definitions

References to “you” and “your” include the primary individual named on the booking, all persons on whose behalf the booking is made, and any individual added to or transferred under the booking.

2. Medical Disclaimer

Before proceeding with any surgical procedure, it is essential to understand the associated risks. We strongly recommend obtaining a second opinion from a qualified healthcare professional to ensure you make an informed decision. The content provided on is for informational purposes only and should not be considered a substitute for professional medical, legal, or other advice. accepts no legal liability for any content on this website or any linked external sites.

3. Purpose

These Terms & Conditions govern the use of services provided by Turkishhair.com.au, including cosmetic treatments and surgical procedures arranged for clients traveling to Turkey.

4. Services

facilitates cosmetic procedures performed by licensed professionals in Turkey. We act as a liaison between clients and service providers.

5. Payment

  • Full payment is required at the time of treatment confirmation and scheduling.

  • Confirmation will only be issued once all required treatment forms are completed and signed.

  • A non-refundable deposit is required to secure your booking. The deposit amount will be specified at the time of booking and must be paid in full to confirm your appointment or package. All deposits are strictly non-refundable under any circumstances, including change of mind, scheduling conflicts, or inability to travel. By paying the deposit, you acknowledge and accept this condition. The remaining balance of your package or treatment cost is due by the date specified in your invoice or confirmation. Failure to pay the balance may result in forfeiture of your deposit and cancellation of your booking. While deposits are non-refundable, they may be transferred to a new booking date or rescheduled appointment provided that flights are final confirmation has not been issued.

  • All pricing is listed in Australian Dollars (AUD).

  • Accepted payment methods include Visa, Mastercard, and American Express. Additional options such as PayPal, Bank Transfer, or Buy Now, Pay Later may be offered at our discretion.

6. Cancellation & Refund Policy

  • Cancellations may incur a fee.

  • No refunds will be issued for cancellations made within 7 days of the scheduled appointment.

7. Liability

is not liable for any complications or adverse outcomes resulting from treatments or surgeries. Clients are required to sign a waiver prior to undergoing any procedure.

8. Medical History

Clients must disclose their complete medical history before treatment. Failure to do so may result in cancellation of the procedure without refund.

9. Post-Operative Care

Post-operative care is the responsibility of the client. Clients must follow all instructions provided by medical staff and arrange their own aftercare.

10. Travel Insurance

We strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Your insurance protection should at least include cover for cancellation, medical and repatriation expenses, personal injury and accident, death, and loss of personal baggage and money, as well as personal liability insurance. Evidence of such insurance may be requested by us. Insurance cover offered by credit card companies or reciprocal medical cover agreements is often not comprehensive. Travel insurance is strongly recommended by the Department of Foreign Affairs and Trade for all overseas travel. Your travel consultant can provide general information to you about travel insurance. For details of the services that travel insurers provide, including a quote, please refer to the travel insurer’s Financial Services Guide (FSG) and Product Disclosure Statement (PDS).

11. Travel Arrangements

Clients are responsible for organising their own travel, including flights, visas, and necessary documentation. does not provide travel booking services unless otherwise stated in the inclusions of your package.

Airfare Component of Your Holiday – Important Information: Please note most airlines are unable to confirm flight bookings until approximately 8–10 months prior to departure. If your booking has been made outside of this window, the airfares included in your package holiday are based on a specified allowance. Should there be a significant increase in airfares, taxes, or government fees, an airfare supplement may be imposed. Our team will discuss available options with you prior to ticketing should this situation arise.

Important Flight Information: Due to airline booking restrictions, flights can only be confirmed between 8 to 10 months prior to departure. If your booking falls outside this window, your booking confirmation will outline the flight date and routing included in your package. One of our specialist air team members will contact you once the booking window opens to discuss your preferred options prior to ticketing. Flights may not operate daily or directly to your destination. Departure or arrival may occur on a day before or after the itinerary date. Flights must be taken in the order shown on your ticket. Failure to board any flight sector will result in automatic cancellation of all onward flights by the airline. Many airlines allow seat selection at the time of booking, though fees may apply. Alternatively, complimentary seat selection may be available during online check-in, typically up to 48 hours prior to departure, subject to availability. Please provide your frequent flyer membership details to your consultant for inclusion in your booking. However, we cannot guarantee that points or status credits will be awarded, as not all airfare levels qualify. Refer to your frequent flyer program for specific terms and upgrade options. Baggage allowance varies by airline and flight routing. Please confirm this with your consultant prior to travel. Internal flights within North America and Europe often do not include baggage allowance by default, though it can be added at check-in starting from approximately US$25 per bag. For accurate baggage fees, consult your airline directly. If you wish to extend your holiday package with additional nights, visit other cities, or select a preferred airline, our team will endeavour to accommodate your request once flights fall within the booking window.

12. Jurisdiction

This agreement is governed by the laws of the Commonwealth of Australia. Any disputes shall be resolved exclusively in the courts of Queensland, Australia.

13. Amendments

reserves the right to modify these Terms & Conditions at any time. Clients are responsible for reviewing the latest version regularly.

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